Refund Policy

At BL BJEA & EUNICE ENTERPRISE LLC, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns
You may request a return within 30 days of receiving your item. To be eligible for a return:

• The item must be unused and in its original condition
• The item must be in the original packaging
• Proof of purchase (receipt or order confirmation) is required

Non-Returnable Items
Certain items are not eligible for return, including:

• Opened or used electronics
• Damaged items caused by misuse
• Items marked as final sale

Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved:

• Refunds will be processed to your original payment method
• It may take 5–10 business days for the refund to appear, depending on your payment provider

Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• Original shipping charges are non-refundable

Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos as proof. We will resolve the issue promptly.